It may seem too simple or easy, but checking your Internet connection could solve the problems you're having. To start off, we want to check a couple of simple things outside of Google Play that might be affecting its performance. If your problem repeats, then it's time to get to work. It seems obvious, but this can be a quick solution to many issues. your phone), you'll first want to restart your device. If you suspect the problem is on the user end (i.e. If a lot of users are reporting problems with the app, then chances are Google's servers are having stability issues, and you will need to wait for them to fix it. Check the Play Store status on a service like Downdetector, for example. Enable download manager/downloads (Android 9 and below)įirst of all, you'll want to make sure the problem is on your end and not a wider problem with Google.
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